Modelling Service Level Agreements for Business Process Outsourcing Services (summary)

@inproceedings{jcis:2016:022,
title={{Modelling Service Level Agreements for Business Process Outsourcing Services (summary)}},
author={Adela del-R{\'i}o-Ortega and Antonio Manuel Guti{\'e}rrez and Amador Dur{\'a}n and Manuel Resinas and Antonio Ruiz-Cort{\'e}s},
url={http://hdl.handle.net/11705/JCIS/2016/022},
booktitle={JCIS2016},
year={2016},
publisher={SISTEDES},
crossref={}
}

@proceedings{,
title={{}},
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publisher={SISTEDES}
}