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El autor Bedilia Estrada-Torres ha publicado 3 artículo(s):

1 - Reduciendo la complejidad gráfica de indicadores de procesos de negocio usando abstracción

La representación de indicadores de rendimiento sobre los procesos de negocio facilita la comprensión y definición en el cálculo y obtención de datos. Al incluir varios indicadores sobre un proceso puede ser necesario incorporar una gran cantidad de elementos de medición, generando un exceso de información y dificultando el análisis visual de los datos. En este artículo se presenta una ampliación de la notación gráfica Visual PPINOT, que permite modelar gráficamente indicadores de rendimiento sobre los procesos de negocio. A la notación se incorporan elementos de abstracción para facilitar la representación de patrones recurrentes en indicadores y para mejorar la legibilidad del diagrama del proceso. La implementación se valida utilizando el Modelo de Referencia SCOR. Se propone una clasificación de sus métricas y éstas se utilizan como referencia para estudiar las diferencias del modelado con la notación original en comparación con la notación ampliada.

Autores: Bedilia Estrada-Torres / Adela del-Río-Ortega / Manuel Resinas / Antonio Ruiz-Cortés / 
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2 - Defining PPIs for Process Variants based on Change Patterns

Business Process (BP) families are made up of BP variants that share commonalities but also show differences to accommodate the specific necessities of different application contexts (i.e., country regulations, industrial domain, etc.). Even though there are modelling techniques to represent these families (e.g., C-EPC, Provop), there is no work aimed at the performance measurement of the different BP variants that conform the family. Process Performance Indicators (PPI) are commonly used to study and analyse the performance of business processes. However, the application of such indicators in BP families increases the modelling and management complexity of the whole family. To deal with this complexity, this work introduces a modelling solution for managing PPI variability based on the concepts of change patterns for process families (CP4PF). The proposed solution includes a set of patterns aimed at 1) reducing the number of operations required to specify PPIs and 2) ensuring PPI family correctness.

Autores: Bedilia Estrada-Torres / Victoria Torres / Adela del-Río-Ortega / Manuel Resinas / Vicente Pelechano / Antonio Ruiz-Cortés / 
Palabras Clave:

3 - On the feasibility of measuring performance using PPINOT in CMMN

Monitoring and measuring the performance of business processes are valuable tasks that facilitate the identification of possible improvement areas within the organisation according to the fulfillment of its strategic and business goals. A large number of techniques and tools have been developed with the aim of measuring process performance, but most of those processes are structured processes, usually defined using BPMN. The object of this paper is to identify and to analyse the feasibility of using an existing mechanism for the definition and modelling of process performance indicators (PPINOT) in a different context to structured BPMN processes; such as Cases, usually modelled using CMMN. This analysis is based on the similarities between CMMN and BPMN, and on characteristics and attributes used by PPINOT to get values from the process.

Autores: Bedilia Estrada-Torres / Adela del-Río-Ortega / Manuel Resinas, / Antonio Ruiz-Cortés / 
Palabras Clave: business processes - CMMN - performance indicators