Ingenieria y mineria de procesos

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Artículos en la categoría Ingenieria y mineria de procesos publicados en las Actas de las XVII Jornadas de Ingeniería de Ciencia e Ingeniería de Servicios (JCIS 2022).
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  • Resumen
    SOWCompact: A federated process mining method for social workflows
    Rojo, Javier; García Alonso, José Manuel; Berrocal, José Javier; Hernández Núñez, Juan María; Murillo Rodríguez, Juan Manuel; Canal, Carlos. Actas de las XVII Jornadas de Ingeniería de Ciencia e Ingeniería de Servicios (JCIS 2022), 2022-09-05.
    The growing informatization of the environment allows modeling people’s behavior as a social workflow, where both individual actions and interactions with other people are captured. This modelling includes actions that are part of an individual’s routine, as well as less frequent events. Although infrequent actions may provide relevant information, it is routine behaviors that characterize users. However, the extraction of this knowledge is not simple. There are problems when analyzing together large amounts of traces from many users, resulting into a social workflow that does not clearly depict their behavior, either individually or as a group. Tools that allow grouping/filtering of users with a common behavior pattern are needed, to analyze each of these groups separately. This study presents the federated process mining and an associated tool, SOWCompact. Its potential is validated through the case study called activities of daily living (ADL). Using federated process mining, along with current process mining techniques, more compact processes using only the social workflow’s most relevant information are obtained, while allowing the analysis of these social workflows.
  • Artículo
    A Query Language for Exploring Directly-Follows Graph Collections
    Salas-Urbano, María; Capitán-Agudo, Carlos; Cabanillas, Cristina; Resinas Arias de Reyna, Manuel. Actas de las XVII Jornadas de Ingeniería de Ciencia e Ingeniería de Servicios (JCIS 2022), 2022-09-05.
    Visualization tools are very useful for data exploration and offer a very intuitive way to look at interesting results in data analysis. In previous work, systems have been designed that, starting from a dataset, generate and work on sets of data visualizations and find those that show desired trends automatically, thus avoiding manual exploration of many visualizations by the user. One of the most used mechanisms to obtain interesting visualizations is the use of a query-based language. However, the use of these systems in process mining is not contemplated, which would be very useful to specifically find interesting results among multiple Directly-Follows Graphs (DFGs) extracted from event logs without carrying out the typical manipulation tasks and exploring multiple DFGs. We are interested in extending an existing query-based language, adapting it to process mining. The goal of is to automatically generate DFG collections and search for visualizations that contain patterns of interest according to some queries made by the users. Thus, interesting visualizations can be found by obtaining and comparing properties of sets of DFGs generated by the system. As an advantage, this approach allows users to obtain interesting results without the need to carry out a manual exploration of a large number of visualizations using the existing process mining tools. We have carried out the evaluation of our approach by solving a challenge provided in a BPI Challenge.
  • Artículo
    Recommending Interesting Results in Process Mining Analysis
    Capitán-Agudo, Carlos; Salas-Urbano, María; Cabanillas, Cristina; Resinas Arias de Reyna, Manuel. Actas de las XVII Jornadas de Ingeniería de Ciencia e Ingeniería de Servicios (JCIS 2022), 2022-09-05.
    Identifying relevant insights in the results of process mining is challenging and time-consuming since it requires considerable knowledge and relies heavily on manual efforts to find adequate subsets of data with the insights. Current tools lack proper support to help the user in this manual process. To mitigate this, some approaches have been developed to provide guidance based on clustering traces and finding differences in basic Process Performance Indicators using statistical tests. However, some insights might not only be based on differences and they might require looking into other subsets of traces. In this paper, we make a proposal to guide users to find results with interesting insights in process mining analysis. It receives an event log and provides subsets of traces with interesting insights along with possible explanations about why they are interesting. We achieve that by using data mining measures of interestingness in process metrics. We illustrate the potential use of our proposal with a real use case.