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Resultados de búsqueda para governance

A neural blockchain for a tokenizable e-Participation model

Currently, Distributed Ledger Technologies (DLTs) and, especially, Blockchain technology represent a great opportunity for public institutions to improve citizen participation and foster democratic innovation. These technologies facilitate the simplification of processes and provide secure management of recorded data, guaranteeing the transmission and public transparency of information. Based on the combination of a Blockchain as a Service (BaaS) platform and G-Cloud solutions, our proposal consists of the design of an e-Participation model that uses a tokenizable system of the actions and processes undertaken by citizens in participatory processes providing incentives to promote greater participation in public affairs. In order to develop a sustainable, scalable and resilient e-Participation system, a new blockchain concept, which organizes the blocks as a neural system, is combined with the implementation of a virtual token to reward participants. Furthermore, this virtual token is deployed through a smart contract that the block itself produces, containing information about the transaction and all the documents involved in the process. Finally, our Neural Distributed Ledger (NDL) framework facilitates the interconnection of blockchain networks in a transparent, certified, secure, auditable, scalable and traceable way

Autores: Francisco Luis Benítez Martínez / María Visitación Hurtado Torres / Esteban Romero Frías / 
Palabras Clave: e-Participation - governance - neural blockchain - open government - smart citizen - tokenization

Tactical Business-Process-Decision Support based on KPIs Monitoring and Validation

Key Performance Indicators (KPIs) can be used to evaluate the success of an organization, facilitating the detection of the deviations and unexpected evolution of the behaviour of a company. The difficulty for enterprises is to ascertain what to do when a deviation is detected. In this paper, we propose a modelling approach to improve the operational business-level and to ascertain the possible actions that can be executed to maintain the right direction in a company. For business process-oriented companies, it entails knowing how KPIs can be affected by the business processes. It implies not only pointing out that a system malfunction exists, but also to know what to do when a deviation is detected. Our proposal presents a methodology that covers: (1) an extension of the existing models in order to combine KPIs, goals of the companies, and the decision variables together with business processes; (2) a methodology based on data mining analysis to verify the correctness of the enriched proposed model according to the data stored during business evolution, and; (3) a framework to simulate the evolution of the business according to the decisions taken in the governance process, thereby supporting governance activities to achieve the defined objectives by exploiting goals and KPIs from the proposed model.

Autores: José Miguel Pérez-Álvarez / Alejandro Maté / Maria Teresa Gómez López / Juan Trujillo / 
Palabras Clave: Business process - Decisions Support - Fuzzy Logic - governance - KPIs - Modelling knowledge

Governing the service-chain: Challenges ahead

As Information Systems are evolving into an ecosystem of services, organizations face the persistent challenge of IT governance. In such a context, Cloud Computing shift has supported a growing service chain that has transformed the business model from industry. In this position paper we outline the dimensions of this service chain reality and the role of Service Level Agreement as a foundation to support its governance challenges.

 

Autores: Pablo Fernandez / 
Palabras Clave: governance - service-chain - SLA

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