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Impact of usability mechanisms: An experiment on efficiency, effectiveness and user satisfaction

Context: As a software quality characteristic, usability includes the attributes of efficiency, effectiveness and user satisfaction. There are several recommendations in the literature on how to build usable software systems, but there are not very many empirical studies that provide evidence about their impact.Objective: We report an experiment carried out with users to understand the effect of three usability mechanisms +IBQ-Abort Operation, Progress Feedback and Preferences+IBQ on efficiency, effectiveness and user satisfaction. Usability mechanisms are functionalities that should, according to the HCI community, be implemented within a software system to increase its usability.Method: The experiment was conducted with 168 users divided into 24 experimental groups. Each group performs three online shopping tasks. We measure efficiency variables (number of clicks and time taken), effectiveness (percentage of task completion) and user satisfaction gathered from a questionnaire.Results: The adoption of Abort Operation has a signi++wE-cantly positive effect on efficiency (time taken), effectiveness and user satisfaction. The adoption of Progress Feedback does not appear to have any impact on any of the variables. The adoption of Preferences has a signi++wE-cantly positive effect on effectiveness and user satisfaction but no in++wI-uence on efficiency.Conclusions: We provide relevant evidence of the impact of the three usability mechanisms on efficiency, effectiveness and user satisfaction. In no case do the usability mechanisms degrade user performance. The effort to adopt Abort Operation and Preferences appears to be justi++wE-ed by the bene++wE-ts in terms of effectiveness and user satisfaction. Also Abort Operation enables the user to be more productive. We believe that the effects on efficiency, effectiveness and satisfaction depend not only on mechanism functionality but also on the problem domain. The impact of a mechanism in other contexts could differ. Therefore, we need to conduct further experiments to gather more evidence and con++wE-rm these results.

Autores: Juan M. Ferreira / Silvia T. Acuña / Oscar Dieste / Sira Vegas / Adrián Santos / Francy Rodríguez / Natalia Juristo / 
Palabras Clave: Effectiveness - Efficiency - Empirical study - Experimental design - Satisfaction - software engineering - Usability - Usability mechanism

PTL: A Prolog-based Model Transformation Language

In this paper we present a model transformation language based on logic programming. The language, called PTL (Prolog-based Transformation Language), can be considered as an hybrid language in which ATL-style rules are combined with logic rules for defining transformations. ATL-style rules are used to define mappings from source models to target models while logic rules are used as helpers. The proposal has been implemented so that a Prolog program is automatically obtained from a PTL program. We have equipped our language with debugging and tracing capabilities which help developers to detect programming errors in PTL rules.

Autores: Jesús M. Almendros-Jiménez / Luis Iribarne / 
Palabras Clave: Logic Programming - MDD - software engineering

Analysis of the Scientific Production of the Spanish Software Engineering Community

Our group has been working on a report for the SpanishúSociety of Software Engineering and Software Development Technologies (SISTEDES) to provide a general overview of the Spanish scientificúproduction and its contributions worldwide in the field of Software Engineering. Although a Database solution could have been used, we decidedúto employ Model-Driven Development (MDD) techniques in order toúevaluate their applicability, suitability and fitness for these kinds of purposes, and to learn from the experience in this domain, which combinesúdata integration, large scale models, and complex queries.

Autores: Loli Burgueño / Antonio Moreno-Delgado / Antonio Vallecillo / 
Palabras Clave: MDD - scientific contribution - SISTEDES - software engineering - Spain

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